Human Resources

The Role of the Human Resources Department

The Human Resources Department has the primary role of supporting the City of Concord organization by providing services related to human resources management to the more than 400 full-time and the many part-time employees of the City. It is our mission to deliver exceptional service and support to the organization covering a wide range of human resource issues in a responsive, cost-effective and innovative manner. Our goal is to attract, develop, motivate and retain the best qualified employees whose diversity and skills contribute to and sustain the City as a quality organization. We look forward to every opportunity to interact with our customer, both internal and external, providing quality customer service for all.

The department also plays an instrumental role as an agent of change within the City and develops policies, practices and performance development opportunities in support of the organization's corporate goals.

The Department provides full-service human resources to the City's workforce including:

Labor Relations

Provide administration of City labor relations programs that result in enhanced job performance, employee development and positive labor relations.

Recruitment and Selection

Provide recruitment and selection services that attract and retain highly qualified, service-oriented employees.

Training and Development

Provide City-wide employee and management training programs and administer educational services.

Classification

Establish and maintain a City-wide system of position control and identification of job duties. Administration of the City's pay and performance evaluation plans, including Pay-for-Performance. Manage the Human Resources information system.

Safety

Development and administration of City-wide programs and training.

Employee Benefits

Provide the administration of employee benefits including health, dental, life insurance, wellness, employee assistance program, flexible spending programs, 401k and 457 deferred compensation programs and others.

Retirement

Administer a fully self-funded, closed retirement plan and coordinate services with the Public Employees Retirement Systems (PERS) for permanent employees.

Compensation

Administration of the City's pay and performance evaluations plans, including Pay-for-Performance.

Worker's Compensation

Administration of a self-funded Worker's Compensation program. Injuries are mitigated by properly identifying and reducing risk exposure through a variety of initiatives including prevention programs.